| Complete or Down Payments |
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| Payment Policy: |
After a reservation is made, you will be sent a confirmation code and a minimum amount for the down payment by eMail.
A down payment of 50% is required in advance of all tours. Any discounts are applied to the remaining balance. The remaining balance must be paid before the tour begins.
A minimum of 7 days notice is required to book a date. Tours can be booked next day (24 hours prior), providing the day is open. No extra fee is charged for this, however discounts cannot be given for any group or package. Because Paypal requires a day to process and clear funds, a payment notification must be received via eMail before the tour begins. |
| Payment Method: |
All payments must be made through PayPal. No extra charge will be added to cover the transaction process fee. This cost is absorbed as a service to our customers.
All payments must clear prior to the tour. This means that the entire cost must be paid in advance of when the tour starts.
However, the deposit option is a convenient way to secure the date and split the payments.
No funds can be accepted in China. |
| Payment Time Period: |
| When a reservation is made, if the date is open it is set aside and put on hold. However, the only way to secure the date is with a down payment of 50% of the tour price. If the same date is requested my someone else, it will be offered to whoever makes a deposit first. |
| Remember The Code: |
| Please privide the verification code from your confirmation eMail, when making a down payment. It will speed the process of matching payments to reservations. |
| Final Confirmation: |
| A final verification eMail will be sent when funds are transfered, and any further instructions or information as required. |
| PayPal ID: |
| paypal@discoverdalian.com |
| Refund Policy: |
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No refunds are given on deposits. |
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If a tour is cancelled by a client, no refund on any payments will be returned. |
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Rescheduling a date is not guarenteed, but is possible at the discression of Discover Dalian's schedule. |
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Rescheduling a tour will forfeit any offered discounts. |
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In a case where a tour cannot be held because of bad weather, rescheduling or discount compensations will be offered on a case by case basis. |
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Client illness or accidents, while unfortunate, will not qualify for a refund. |
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Refunds are not given because of previous bad experiences with payment fraud.
In addition, Discover Dalian is not a big bus that can fill seats with any warm body. It is a personalized tour service that focuses on the individual. By booking a date, it cannot be offered to anyone else. When a date is cancelled, it is highly unlikely that there will be time to offer service to anyone else.
Therefore, while every effort will be made to accommodate a client's situation and find a suitable resolution, deposits are required to hold a tour date and no refunds are given on these deposits. |
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| Use of this web site implies that all terms of service and conditions are agreed to. |
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